Full-Time Positions

Program Director

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TITLE: Program Director

PERFORMANCE PROFILE SOURCE: Youth Development Professional

DEPARTMENT: Programs

Full-time Exempt

REPORTS TO: Club Director

PRIMARY FUNCTION:

The Program Director is responsible for overseeing the delivery of a broad range of programs within a designated Clubhouse as well as plan, develop, oversee implementation, and supervise programs and program staff.

KEY ROLES (Essential Job Responsibilities):

Leadership

1. Plan and oversee the administration of designated Clubhouse programs and activities that support Youth Development Outcomes.
2. Establish Clubhouse program objectives consistent with organizational goals and mission.
3. Oversee the provision of day-to-day program activities in accordance with established standards and goals.
4. Ensure that members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program area(s).
5. Demonstrate leadership to assure conduct, safety, and development of members.

Program Development and Implementation

1. Establish and maintain Clubhouse program goals and settings that insure the health and safety of members.
2. Ensure that site staff understand and effectively communicate standards of program; that they ensure program areas are safe and that club equipment is maintained in good working condition.
3. Ensure the evaluation of Club programs on a continual basis and ensures programs/activities respond to member needs and address their gender and cultural diversity.
4. Control Clubhouse program and activity expenditures within approved budget.

Supervision

1. Allocate and monitor work assigned to program volunteers and staff, providing ongoing feedback and regular appraisal.
2. Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements, and any problems/issues.
3. Ensure productive and effective performance by all program staff and volunteers.

Marketing and Public Relations

1. Increase visibility of Club programs via posting of daily schedule, announcements of upcoming events and the dissemination of timely information for the development of advertising and promotion through mailings, fliers, and media releases.

ADDITIONAL RESPONSIBILITES:

• May oversee special programs and/or events (i.e., Keystone, Youth of the Year and Awards Programs), and/or participate in the implementation of other Club activities, as necessary.
• May be required to drive Club van periodically.
• May consult with parents concerning member and branch issues.
• May handle deposits and banking transactions.
• Other duties as assigned.

RELATIONSHIPS:

Internal: Maintain close, daily contact with Program staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel.

External: Maintain contact with external community groups, schools, members’ parents and others to assist in resolving problems/issues.

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree or Equivalent Education/Experience required.
• A minimum of two years’ experience working with youth ages 6 to 18.
• Knowledge of the mission & objectives Boys & Girls Clubs.
• Strong communication skills, both oral and written.
• CPR Certified preferred.
• Ability to plan and implement quality programs for youth.
• Ability to complete tasks by deadline.
• Valid State Driver’s License

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

High energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities; tactful; flexible. Ability to reason well and possess sound judgment, Physical requirements include sight, hearing, and standing for extended periods of time. Must be physically able to interact and participate in all Club functions.

This is a full-time, exempt position. Hours are typically Monday through Friday, 11am to 7pm, with some evenings and weekend.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Please send resume and cover letter to:
Brittany Mason at bmason@bgcaa.com
Or Mail To: BGCAA, 121 South Villa Avenue, Annapolis, MD 21401

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Director of Club Safety, Facilities, & Operations

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PERFORMANCE PROFILE SOURCE: Executive Professional

DEPARTMENT: Executive-Exempt

REPORTS TO: Chief Executive Officer

PRIMARY FUNCTION:

The Director of Club Safety, Facilities & Operations oversees operations of Club sites with the primary concern for club operations and successful implementation; staff development; supervision of assigned Directors and other staff, facilities; and budget & grant management, vehicles, risk management, and above all, safety. This role is the expert on Safety within the organization. The Director of Club Safety, Facilities & Operations will develop and deliver effective policies, procedures, auditing, training, communication, and supervision to promote understanding, appreciation and adherence to all BGCAA policies for Club members, families and staff.

KEY ROLES (Essential Job Responsibilities):

Leadership:

1. Lead the development, implementation, and measurements of all safety requirements.
2. Collaborate with leadership team on vehicle, social compliance, and internet safety.
3. Provides direction for all Staff Recruitment, Retention, Review, and Training and Professional Development and mediation of conflicts with assistance of outside HR, when necessary.
4. Manage performance of assigned Directors and other staff in achieving goals, providing technical assistance in program design, development, community relations and club safety operations.
5. Plan and implement a staff development and training program.
6. Complete administrative functions in a timely and comprehensive manner including, but not limited to:
   1. Statistical and narrative reports are completed and submitted as required.
   2. Supplies and equipment needed for programs are available and accessible.
   3. An inventory of Technology is maintained.
   4. Grant programs are carried out to proper guidelines and paperwork submitted.
7. Demonstrates knowledge and growth in The Five Practices of Exemplary Leadership®: Model the Way, Inspire a Shared Vision, Challenge the Process, Enabling Others to Act, and Encourage the Heart.
8. Ensure effective daily running of Club sites within the recommendations and parameters of Boys & Girls Clubs of America’s standards, being sure that each Club reaches their annual goals in providing a high quality.
9. Responsible for emergency preparedness and safety plans for all units.
10. Oversee the maintenance and repair of buildings and equipment with emphasis on preventative maintenance, and transportation with emphasis on safety and efficiency.
11. Gather and store needed club data for grant proposals and reports as assigned by the CEO including daily attendance tracking and reporting.

Strategic Planning:

1. Ability to lead the organizational strategic plan in a positive direction, influencing staff and volunteers to ensure strategic planning goals are met.
2. Participate in visioning for future growth of the organization with attention to the Mission and Vision of the Boys & Girls Clubs of Annapolis & Anne Arundel County.

Board Development:

1. Support Board Committees, as assigned.

Resource Management:

1. Coordinate club & operational budget development; monitor and report variances in expenditures.
2. Manage administrative and operational process, overseeing the maintenance and repair of equipment and other facilities.
3. May assist or coordinate grant writing and administration functions, dependent on experience and qualifications.

Partnership Development:

1. Develop and track collaborative partnerships with other youth serving organizations, schools, members, parents, families, and community organizations.
2. Maintain public relations to increase the visibility of programs, services and activities within the Club and the community.

Marketing and Public Relations:

1. Participate in activities to maintain good public relations for Club programs, services, and activities.

Health and Safety:

1. Ensure a healthy and safe environment on all Club property, during transportation, and during offsite activities.
2. Ensure that facilities, equipment, and supplies are maintained in every area across all club sites.
3. Regularly communicate and document any health or safety concerns to CEO daily and/or as they occur.
4. Work with and be the point of contact for the cross functional Safety Committee with members from within and out of the org that meet regularly.
5. Advise on behalf of understanding of risk management, loss prevention, and insurance policies. Understand insurance coverage.
6. Oversee and manage background check process for org and ensure full compliance.
7. Create and evolve audit form to conduct quarterly on-site safety audits to ensure compliance with policies, best safety practices and safety culture at each Club.
8. Advise Leadership team of all safety observations including risk and opportunities.
9. Evaluate, establish a plan and procedures for all modes of transportation. Ensure that all Vehicle permits, and licensing is updated and maintain a vehicle maintenance schedule.
10. Ensure compliance of all government regulations including ADA, local building codes, health regulations, state regulations. Participate with any safety related workshops and partner with appropriate personnel to gain experience and expertise in youth and Club safety.

Key Performance Metrics:

1. Improvement of safety culture of organization, measured on improvement of key safety metrics as defined and established by the BGCAA; including Club safety processes, vehicle performance, employee trainings.
2. Accurate and objective documentation of quarterly safety audits in each Club.
3. Objective and consistent communication of all safety messages and expectations to Leadership Team and organization.
4. Ability to collaborate and work with Club Directors, Leadership Team, and the Board of Directors.
5. Participation in BGCA & BGCAA initiatives.
6. Achieve Safety and budget expectations.

ADDITIONAL RESPONSIBILITIES:

• May assist in the administration of restricted programs by overseeing program operations at each location; ensures the completion of required reports; and preparation of any required interagency reports, evaluations of programs and facilities.
• May be responsible for managing human resources programs and systems including recruitment, employee relations, compensation and benefits, training and development.
• Work with staff on special events to carry out programs in all departments.
• Exercise authority in problems relating to staff; utilize guidance and discipline plan.
• Assume other duties as assigned.

RELATIONSHIPS:

Internal: Maintains close contact with assigned Directors and other staff to provide technical assistance in matters of programming and operations; interact regularly with Chief Executive Officer and as assigned with the Board of Directors.

External: Maintains contact with external community groups, schools, and others.

SKILLS/KNOWLEDGE REQUIRED:

• Bachelor's degree from accredited college or university preferred.
• A minimum of three years experience in youth development and safety management.
• A minimum of two years experience in operations management and supervision.
• Considerable knowledge of the mission, objectives, policies, programs, and procedures of Boys & Girls Clubs, as well as the principles and practices of nonprofit organizations.
• Demonstrated, ability to organize, direct and coordinate operations; in personnel supervision, the recruitment and retention of key personnel; facilities management; and budget management.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks and to develop solutions to problems with limited supervision.
• Ability to establish and maintain effective working relationships with Club staff, subordinates, Board members, community groups, and other related agencies.

Please send resume and cover letter to:
Lisa Mondoro at lmondoro@bgcaa.com
Or Mail To: BGCAA, 121 South Villa Avenue, Annapolis, MD 21401

PHYSICAL & MENTAL REQUIREMENTS/WORK ENVIRONMENT:

This is a full-time, exempt, position. Hours are typically Monday through Friday with some evenings and weekends. The physical demands and characteristics of the work environment described here are representative of those occurring in the performance of the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High energy level; comfortable performing multi-faceted projects in conjunction with day-to-day activities; tactful; flexible. Ability to reason well and possess sound judgment, Physical requirements include sight, hearing, and standing for extended periods of time. Must be physically able to interact and participate in all Club functions. While performing the essential functions of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

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